
Airline Cabin Crew

About
Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations.
This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process.
What you will learn
Upon completing this course you will have the skills to :
》 Understand the cabin crew profession, its origins and current practices
》 Identify aircraft types and relevant cabin crew functions
》 Manage passenger interactions in a variety of circumstances
》 Recall emergency and safety procedures
Key topics
》 Introduction to the airline industry and aircraft
》 Crew member coordination and communication
》 Customer service and managing passenger interactions
》 Safety and emergency procedures
Exam information
Please read the General Information on Distance Learning Exams, and check the Distance Learning – Course Edition List for Exams when booking your exam.
》 Exam Delivery Method: Supervised exam in IATA Exam location. Physical Attendance is required. Depending on exam
》 venue availability online exams are available.
》 Exam Format: Multiple Choice questions, Closed Text Book
》 Number of questions: 100
》 Time Allowance: 3 hours
》 Passing Grade: 60 correct answers
》 Distinction Grade: 90 correct answers
》 Number of exam attempts: 2
-
Module 1
- 주 주제 강의시간
- 1.1 01:02:09
- 1.2 00:19:13
- 1.3 00:37:56
-
Module 2
- 주 주제 강의시간
- 2.1 01:28:54
- 2.2 00:52:57
- 2.3 00:57:54
- 2.4 00:32:12
-
Module 3
- 주 주제 강의시간
- 3.1 00:35:54
- 3.2 00:36:15
- 3.3 00:46:42
-
Module 4
- 주 주제 강의시간
- 4.1 00:54:14
- 4.2 00:49:05
- 4.3 00:46:00
- 4.4 00:53:49
-
Module 5
- 주 주제 강의시간
- 5.1 00:57:18
- 5.2 00:37:25
- 5.3 00:45:44
-
Module 6
- 주 주제 강의시간
- 6.1 00:26:27
- 6.2 00:25:15
- 6.3 00:24:44
-
Module 7
- 주 주제 강의시간
- 7.1 00:26:39
- 7.2 00:25:47
- 7.3 00:26:17
-
Module 8
- 주 주제 강의시간
- 8.1 00:46:11
- 8.2 00:35:14
- 8.3 00:37:38
-
Module 9
- 주 주제 강의시간
- 9.1 00:38:10
- 9.2 00:42:39
- 9.3 00:27:33
-
Module 10
- 주 주제 강의시간
- 10.1 00:37:20
- 10.2 00:42:22
-
Analyzing 1
Analyze the type of exam question
- 주 주제 강의시간
- 11.1 00:36:02
-
Analyzing 2
Analyze the type of exam question
- 주 주제 강의시간
- 12.1 00:34:16
-
Analyzing 3
Analyze the type of exam question
- 주 주제 강의시간
- 13.1 00:34:40
-
Analyzing 4
Analyze the type of exam question
- 주 주제 강의시간
- 14.1 00:29:12
- 14.2 00:29:12
-
Analyzing 5
Analyze the type of exam question
- 주 주제 강의시간
- 15.1 00:31:41
-
Analyzing 6
Analyze the type of exam question
- 주 주제 강의시간
- 16.1 00:28:04
- 16.2 00:28:57
-
Analyzing 7
Analyze the type of exam question
- 주 주제 강의시간
- 17.1 00:31:40
-
Analyzing 8
Analyze the type of exam question
- 주 주제 강의시간
- 18.1 00:30:26
- 18.2 00:31:25
-
Analyzing 9
Analyze the type of exam question
- 주 주제 강의시간
- 19.1 00:40:02
-
Summary
- 주 주제 강의시간
- 20.1 00:44:11
- 20.2 00:40:56
- 20.3 00:43:17