Airline Cabin Crew

About Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to […]

Course Fee:₩ 370,000

Lessons: 46

Duration: 60 days

Total Time: 29:49:58

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Description

Curriculum

About

Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations.

This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process.

What you will learn

Upon completing this course you will have the skills to :

》 Understand the cabin crew profession, its origins and current practices

》 Identify aircraft types and relevant cabin crew functions

》 Manage passenger interactions in a variety of circumstances

》 Recall emergency and safety procedures

Key topics

》 Introduction to the airline industry and aircraft

》 Crew member coordination and communication

》 Customer service and managing passenger interactions

》 Safety and emergency procedures

Exam information

Please read the General Information on Distance Learning Exams, and check the Distance Learning – Course Edition List for Exams when booking your exam.

》 Exam Delivery Method: Supervised exam in IATA Exam location. Physical Attendance is required. Depending on exam

》 venue availability online exams are available.

》 Exam Format: Multiple Choice questions, Closed Text Book

》 Number of questions: 100

》 Time Allowance: 3 hours

》 Passing Grade: 60 correct answers

》 Distinction Grade: 90 correct answers

》 Number of exam attempts: 2

Module 1
0/3
- 주 주제 강의시간
- 1.1 Introduction to the airline industry (1)
  
  01:02:09
- 1.2 Introduction to the Airline Industry (2)
  
  00:19:13
- 1.3 Introduction to the Airline Industry (3)
  
  00:37:56
Module 2
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- 주 주제 강의시간
- 2.1 Air Transport and Flight Operation (1)
  
  01:28:54
- 2.2 Air Transport and Flight Operation(2)
  
  00:52:57
- 2.3 Air Transport and Flight Operation(3)
  
  00:57:54
- 2.4 Air Transport and Flight Operation(4)
  
  00:32:12
Module 3
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- 주 주제 강의시간
- 3.1 Crew Responsibilities and Cooperation(1)
  
  00:35:54
- 3.2 Crew Responsibilities and Cooperation(2)
  
  00:36:15
- 3.3 Crew Responsibilities and Cooperation(3)
  
  00:46:42
Module 4
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- 주 주제 강의시간
- 4.1 Managing Abnormal and Emergency Situations(1)
  
  00:54:14
- 4.2 Managing Abnormal and Emergency Situations(2)
  
  00:49:05
- 4.3 Managing Abnormal and Emergency Situations(3)
  
  00:46:00
- 4.4 Managing Abnormal and Emergency Situations(4)
  
  00:53:49
Module 5
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- 주 주제 강의시간
- 5.1 Medical Emergencies Onboard the Aircraft(1)
  
  00:57:18
- 5.2 Medical Emergencies Onboard the Aircraft(2)
  
  00:37:25
- 5.3 Medical Emergencies Onboard the Aircraft(3)
  
  00:45:44
Module 6
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- 주 주제 강의시간
- 6.1 Dangerous Goods(1)
  
  00:26:27
- 6.2 Dangerous Goods(2)
  
  00:25:15
- 6.3 Dangerous Goods(3)
  
  00:24:44
Module 7
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- 주 주제 강의시간
- 7.1 Aviation Security(1)
  
  00:26:39
- 7.2 Aviation Security(2)
  
  00:25:47
- 7.3 Aviation Security(3)
  
  00:26:17
Module 8
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- 주 주제 강의시간
- 8.1 Customer Service and Interaction with Passengers(1)
  
  00:46:11
- 8.2 Customer Service and Interaction with Passengers(2)
  
  00:35:14
- 8.3 Customer Service and Interaction with Passengers(3)
  
  00:37:38
Module 9
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- 주 주제 강의시간
- 9.1 Airline Catering and Onboard Retail Services(1)
  
  00:38:10
- 9.2 Airline Catering and Onboard Retail Services(2)
  
  00:42:39
- 9.3 Airline Catering and Onboard Retail Services(3)
  
  00:27:33
Module 10
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- 주 주제 강의시간
- 10.1 Cabin Crew Professional Development(1)
  
  00:37:20
- 10.2 Cabin Crew Professional Development(2)
  
  00:42:22
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- 주 주제 강의시간
- 11.1 Introduction to the Airline Industry
  
  00:36:02
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- 12.1 Air Transport and Flight Operation
  
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- 13.1 Crew Responsibilities and Cooperation
  
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- 14.1 Managing Abnormal and Emergency Situations (1)
  
  00:29:12
- 14.2 Managing Abnormal and Emergency Situations (2)
  
  00:29:12
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- 15.1 Medical Emergencies Onboard the Aircraft
  
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- 16.1 Dangerous Goods (1)
  
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- 16.2 Dangerous Goods (2)
  
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- 17.1 Aviation Security
  
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- 18.1 Customer Service and Interaction with Passengers (1)
  
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- 18.2 Customer Service and Interaction with Passengers (2)
  
  00:31:25
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- 19.1 Airline Catering and Onboard Retail Services & Cabin Crew Professional Development
  
  00:40:02
Summary
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- 20.1 Airline Cabin Crew Training Summary(1)
  
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- 20.2 Airline Cabin Crew Training Summary(2)
  
  00:40:56
- 20.3 Airline Cabin Crew Training Summary(3)
  
  00:43:17

Airline Cabin Crew

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